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Cynthia Hicks

Cynthia Hicks is Director of Public Affairs at PhRMA focusing on polling and opinion research that supports advocacy communications and strategy. Prior to joining PhRMA, Cynthia worked as a consultant, marketer, and head of polling for a civic technology company where her work supported issue advocacy organizations and policy makers on both sides of the aisle. Cynthia is a proud Los Angeles native and outside of the office she enjoys an early morning HIIT workout and spending time with friends and family.

Recent Posts

New poll shows voters sounding the alarm on health insurance companies and PBMs

By Cynthia Hicks  |    June 6, 2022
Many Americans battle with an illness every day, but unfortunately for some, their illness is not the only battle they face. A recent Morning Consult/PhRMA poll of 2,004 registered voters shows that...   Read More

Study finds insurance barriers disproportionately burden patients with chronic illness

By Cynthia Hicks  |    May 4, 2022
A recent Patient Experience Survey found that Americans with serious chronic conditions, including autoimmune diseases, mental health conditions and neurologic conditions were more likely than all...   Read More

The patient experience: Uncovering the barriers to care for insured Americans

By Cynthia Hicks  |    March 28, 2022
Nearly half of insured Americans who take prescription medicines encounter affordability and access barriers to care, according to the findings of the newest installment of the Patient Experience...   Read More

The patient experience: Insurance barriers continue to impede access to health care, especially among the country’s underserved

By Cynthia Hicks  |    February 28, 2022
The second installment of the Patient Experience Survey finds insurer-imposed practices pose significant barriers for Americans as they attempt to access the care they need – and that they are paying...   Read More

New poll of all 50 states and 435 Congressional Districts shows perils of so-called Medicare “negotiation”

By Cynthia Hicks  |    January 25, 2022
A new large-scale survey of 20,000 Americans covering all states and Congressional districts shows a majority find health care coverage costs unreasonable and a top priority health care issue for...   Read More

Navigating the patient experience in the time of COVID-19

By Cynthia Hicks  |    December 6, 2021
According to our inaugural Patient Experience Survey, the pandemic has created new access and affordability barriers to care, exacerbating the health care concerns of Americans and their families. ...   Read More

Insurance design barriers can impact patient adherence and can lead to poor health outcomes

By Cynthia Hicks  |    November 23, 2021
According to our inaugural Patient Experience Survey (PES), insurance design can jeopardize patients’ health due to access barriers to medicines.     Read More

The patient experience: Out-of-pocket costs are driving patients affordability and access challenges

By Cynthia Hicks  |    October 19, 2021
For too many Americans, simply having health insurance isn’t enough to afford and access the care they need. Our inaugural Patient Experience Survey (PES) reveals how rising out-of-pocket costs can...   Read More

New poll shows Americans reject Medicare negotiation once they learn more about the policy

By Cynthia Hicks  |    October 15, 2021
As the debate in Washington around drug pricing proposals continues to intensify, a new Ipsos/PhRMA poll shows Medicare “negotiation” is not nearly as popular as some might suggest. Survey findings...   Read More

Data show voters want bipartisan approach to tackling health care affordability and coverage issues

By Cynthia Hicks  |    August 11, 2021
While the debate to address health care affordability intensifies on Capitol Hill, Americans across political parties agree on a path forward: reduce health care costs broadly and help Americans...   Read More

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